FAQs

HOW DO I PLACE AN ORDER? Select your product, click "Add to Cart," and proceed to checkout. Once the transaction is completed via PayPal, we will process the order and notify you via email when the package is dispatched.

HOW LONG DOES SHIPPING TAKE? All orders are shipped directly from our warehouse in Guangzhou, China.

  • Order Processing: 3–5 business days.

  • Transit Time: 7–15 calendar days.

  • Total Delivery Time: Estimated 10–20 days.

  • (Delivery timelines are estimates and may be affected by customs, weather, or carrier logistics.)

  • Note: Expedited shipping is not available.

WHY IS MY TRACKING NUMBER NOT UPDATING? It takes approximately 1–3 days for tracking data to appear in the carrier’s system after dispatch. If no updates are visible after this period, contact us at info@styling.mom.

MY ORDER IS LATE — WHAT SHOULD I DO? If your order has not arrived within 30 days of the order date, please email us. We will initiate a formal investigation with the shipping carrier.

PAYMENT INFORMATION

  • Accepted Methods: We exclusively accept PayPal. You may use your PayPal balance or linked cards within the PayPal interface.

  • Billing: Your account is charged immediately upon order submission to facilitate fulfillment.

  • Security: Transactions are processed through PayPal’s encrypted gateway. Styling.mom does not store your financial account details on our servers.

WHERE DO YOU SHIP FROM? All orders are fulfilled from our operational facility located in Guangzhou, China.

ORDER SUPPORT For inquiries regarding order changes, cancellations, or product specifications, please contact:

  • Email: info@styling.mom

  • Operator: Guangzhou Weimai Trading Co., Ltd.

  • Service Hours: Monday – Saturday, 9:00 AM – 6:30 PM (EST)